Return & Exchange Policy

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All sales of books, templates and prepaid consulting services are non-refundable and non-returnable.

We will only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at exchanges@healthcarecoe.org with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

There are no refunds for unused prepaid consulting services not utilized by their expiration date.


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Upcoming Speaking Events

Becker’s Healthcare 16th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Future of Spine
How Leadership is Like Golf
Chicago, IL
June 16, 2018

AHIMA CSA Leadership Symposium
Impacting Leadership in Healthcare
Chicago, IL
July 13, 2018

Becker’s Hospital Review 4th Annual Health IT + Revenue Cycle Conference
Population Health Panel
Diversity in the Boardroom Panel
September 19-22, 2018
Hyatt Regency, Chicago

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