Return & Exchange Policy

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All sales of books, templates and prepaid consulting services are non-refundable and non-returnable.

We will only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at exchanges@healthcarecoe.org with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

There are no refunds for unused prepaid consulting services not utilized by their expiration date.


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Upcoming Speaking Events

Predictive Analytics World – Chicago
Visualization of Analytics Results – Critical for Communication
Chicago, IL
June 20, 2017

Becker’s Hospital Review CIO/HIT + Revenue Cycle Conference
Competing on Healthcare Analytics
Chicago, IL
September 21-24, 2017

Digital Summit – Chicago
Build a Data Science Function with Your Current Staff
Chicago, IL
October 24, 2017

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