Return & Exchange Policy

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All sales of books, templates and prepaid consulting services are non-refundable and non-returnable.

We will only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at exchanges@healthcarecoe.org with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

There are no refunds for unused prepaid consulting services not utilized by their expiration date.


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Upcoming Speaking Events

Becker’s Hospital Review 9th Annual Meeting
The Personalized Leadership Journey
Chicago, IL
April 14, 2018

MEGA – Predictive Analytics World
The DataScienceStein Approach to Building a Data Science Function
Las Vegas, NV
June 5, 2018

Becker’s Healthcare 16th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Future of Spine
How Leadership is Like Golf
Chicago, IL
June 16, 2018

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Upcoming Training

 

Professional Leadership Training  (Private ASC Client Online)

Professional Leadership Training  (Private Hospital Client Onsite)